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Tech

Samsung Galaxy Note 7 loyalists refuse to return phones

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Tech

Samsung Galaxy Note 7 loyalists refuse to return phones

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COMING UP:Samsung Galaxy Note 7 loyalists refuse to return phones

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Transcript

00:00:01
>> Samsung's Galaxy Note 7 fiasco has prompted the company to halt production of the phones and urge users to send their devices back. But there's been a surprising reaction from some, no, thank you. Turns out there's a small but faithful group of Samsung loyalists who don't want to part with their phones, despite reports they can catch fire due to overheating.
00:00:23
Reuters' editor Peter Henderson.>> Before all of this happened, users loved the new phone and it was getting great reviews in the tech press. The users like the size, they like the speed, it's got a curved screen. It reads your irises.>> The device was supposed to lead Samsung's charge against Apple's latest iPhone at the top end of the smartphone market.
00:00:43
Tuesday Samsung officially scrapped it, stopping production and sales. Loyalists insist the odds of a phone catching fire are statistically pretty low. One Note fan in the Bay area, who's actually a risk consultant, compared it to owning a Ferrari. It's a fast, super car and it comes with some risks.
00:01:04
Ferrari had its own recall over fire issues in 2010. And this person said, I've got the Ferrari. Sometimes Ferraris catch fire.>> Samsung originally blamed the battery for the problem, but has not commented on why replacement phones have also proven prone to overheating. The South Korean conglomerate is expected to see a $5 billion hit to it's bottom line because fo the scandal.