>> Don't believe they're striking. It's a ourtesy to passengers.>> You're entitled to->> A heated exchange between passengers and striking workers as commuters around London face a summer of misery. Southern rail workers are walking out for five whole days. The passengers have already endured months of train cancellations and delays blamed on staff shortages.
>> There's been sickness, so-called sickness, that has something like doubled, tripled over the last few months. And they're standing there and denying that's an unofficial strike, which is ridiculous.>> With around 60% of services running, some passengers are managing to get to work, but many routes are canceled altogether.
Unions are angry about plans to change the role of train conductors. On the new proposals that would no longer be in charge of operating the trying doors which unions fear could lead to job cuts. But the company says the changes are aimed at freeing up the conductors, allowing them to focus on providing better customer service.
It blames the RMT union for ramping up the tension.>> The strike could end tomorrow, that's in the control of RMT, they are really causing misery to passengers this week. And it's totally unacceptable. It's totally unnecessary. And it's total disproportionate for what's going on here. You've got to remember no one's losing their job here.
>> Talks to end the strike have hit the buffers, meaning passengers could face more months of travel chaos.