FIRST AIRED: September 15, 2016

Nice work! Enjoy the show!

×

You’re busy. We get it.

Stay on top of the news with our Editor’s Picks newsletter.

US Edition
Intl. Edition
Unsubscribe at any time. One click, it’s gone.

Thanks for signing up!

We've got more news

Get our editor’s daily email summary of what’s going on in the world.

US Edition
Intl. Edition
Replay Program

Business

U.S. agency issues Samsung phone recall

Opening sequence

Opening sequence

Business

U.S. agency issues Samsung phone recall

0:00
14:16
More Info

COMING UP:U.S. agency issues Samsung phone recall

×

Transcript

00:00:01
>> The US Consumer Product Safety Commission on Thursday announcing the official recall of one million Galaxy Note 7 smart phones after several reports of the phones exploding.>> Because this product presents such a serious fire hazard, I urge all consumers to take advantage of the recall right away.
00:00:20
Now is the time to act.>> Jonathan Weber is Reuter's tech editor.>> This is clearly a very difficult situation for Samsung. They've got a very important product out there with a serious, dangerous safety defect. So they are trying to move quickly to recall the devices, and work with regulators, and so forth.
00:00:40
Smart phone recalls are unusual, and particularly things related to safety issue. I mean, normally, you might have some other kind of technical glitch that you need to fix, but to have a situation where phones are actually exploding, I mean, there are 92 cases according to the US regulator.
00:00:58
A number of those cases included injuries, property damage. So this is a kind of a bad thing and pretty rare. And so Samsung has a lot of work to do to contain the damage from this.>> Earlier this month, Samsung said it would recall all Galaxy Note 7 smart phones equipped with the batteries it found to be fire prone and halted their sales in ten different markets.
00:01:23
Just as it's rival, Apple's iPhone 7 gets set to hit store shelves on Friday