FIRST AIRED: September 9, 2016

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00:00:02
>> If you've ever Airbnb'd while black, the online rental startup has an apology for you. CEO, Brian Chesky, admitting Thursday in an emailed letter to users, that the company has been slow to address the problem of bias and discrimination against people of color, and saying he's sorry. Now Airbnb is unveiling changes aimed at quelling months of criticism and the hashtag, #AirbnbWhileBlack from African American users and other people of color.
00:00:30
Reuters tech editor, Jonathan Weber.>> They're going to downplay the prominence of the photos in the bookings listings, and then they are also gonna really push this service of instant bookings, they call it. Which means that, when you make a booking, the host doesn't have a choice about whether to approve you or not, you're kind of automatically approved.
00:00:49
>> The changes will go into effect by the end of the year. Airbnb will also make users agree to treat fellow members without bias.