>> I need your frickin driver's license.>> Here we go.>> She's grabbing it.>> I'm getting the driver's license. I'm also fixing to sit here and record this whole thing.>> This cell phone video capturing the aftermath of an assault on Payton Hale, who is transgender. After leaving a Hollywood, Florida bar with her friend last summer, Hale says she was called queer and tranny by a group of people, and then attacked by a man and a woman.
Leaving her with a fractured nose and three damaged front teeth. But as the video shows, Hale and her friend's frustration quickly pivots to the responding officers, who they say were apathetic because they are transgender.>> My friend just got attacked over here. They wanted to go ahead and sit here and question us, because we're transgendered.
They weren't worried about the people who victimized my friend right here.>> A spokesperson for the Hollywood Florida Police Department defended the response of the officers, who say they searched for the suspects but were unable to find them.>> That group of people was still over there.>>
>> Reuters investigative reporter Mimi Dwyer is covering the story.>> The video is interesting, because it's a very good example of a historical distrust between the LGBTQ community and police. And in a situation where officers are responding to an assault, the victim comes away with a sense of having been rejected and treated with indifference.
>> Dwyer conducted ten interviews last week with transgender women who echoed those same complaints. Some saying they felt not just marginalized by the authorities, but ignored.>> One advocate told me that she feels like she has to exist without those structures and protections. And that manifests in a lot of different ways, whether it's that women, when they're attacked, don't feel comfortable bringing the crime to the police, because they don't think that the police will respond well.
Or it's stories about reporting crimes and having those crimes ignored or mislabeled.>> In Hale's case, the police report does mention that Hale believes the attack happened because she is transgender. But in the section that asks whether the officer suspects the crime was motivated by hate or bias, the officer writes unknown.
Hollywood Florida PD telling Reuters the officer marked unknown because further evidence was needed to suspect it was a hate crime.>> What were they being hateful about? What were they saying?>> A trans, a man dressed as a woman.>> Okay.>> A spokeswoman also pointed Reuters to a part of the police report in which officers wrote that Hale was, quote, extremely uncooperative, and kept changing her description of her attackers.
>> And she is not answering me, okay.>> Hale, who is still recovering from her injuries because she is uninsured, says the encounter has eliminated her faith in law enforcement. The assailants were never apprehended.>> I know I cannot drive.