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Transcript

00:00:00
>> Amazon software engineers recently uncovered a big problem. Their new online recruiting tool did not like women. The glitch, sources told Reuters, stand from the fact that Amazon's computer model were trained by observing patterns and resumes of job candidates over a ten year period largely from men. In effect teaching themselves that male candidates were preferable.
00:00:25
Reuters correspondent, Jeffrey Dastin.>> The technology thought Amazon doesn't like any resume that has the word women's in it. Captain of a women's chess club, captain of a women's soccer team, and all women's university, because the company has hired so many male Engineers, or software developers, data scientists and so forth, that
INAUDIBL
] candidates are the ones who also have this sort of women's in it.
00:00:54
>> Amazon never solely relied on these online recruiting tools, and disbanded the unit that created it by the start of last year, sources said. It now uses a much watered down version for administrative chores. The company declined to comment. Dastin explaining that artificial intelligence is only as smart as the information it's fed.
00:01:16
>> What people say in the industry is garbage in, garbage out. So if you give it bad data, or that reflects some bias or whatever, the computer is just gonna mimic that.>> A growing number of companies are automating recruitment, hoping this will make hiring faster and more uniform.
00:01:32
Hilton and Unilever are among those using software made by higherview, which lets applicant video record answers to employers questions.>> Thank you so much.>> HireVue's CEO says his firm analyzes candidates speech and facial expressions in order to reduce reliance on resumes. Amazon, a source said, has a new team assembled to give online screening another try, this time with a focus on diversity.