FIRST AIRED: April 10, 2017

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Transcript

00:00:00
>> Can't they run a
CROSSTAL
]?>> This video of airport security officers wrestling with a screaming airplane passenger, then dragging him by his arms off an overbooked flight, sparking outrage and a fullblown corporate crisis for United Airlines. All because an employee needed the seat.>> No, this is wrong.
00:00:19
My god, look at what you did to him!>>
SOUND]>>
My god!>> Reuters' Airlines Correspondent Alana Wise is covering the story.>> The reason this passenger was removed was because there were airline employees who actually needed to get those seats to Louisville. And so they asked for volunteers to give up their seats, but apparently there simply weren't enough people who would voluntarily give up their seats for these airline employees.
00:00:44
It was at this point that the man in the video was selected by United to be rebooked without his consent, basically.>> United said it offered compensation to the passenger, who claimed to be a doctor trying to get home to his patients. Later on monday, video appeared on social media showing the man bloodied and battered, and somehow back on the plane repeating I have to get home.
00:01:08
United CEO not doing his company any favors with this statement, which didn't even acknowledge the violent nature of the removal. Only apologizing for having to reaccomodate the customers.>> And this marks the second public relations nightmare for United in less than a month. Earlier this month, quote unquote, leggingsgate embroiled the carrier in its own controversy when two young women, two teenagers rather, were barred from boarding a United Airlines flight because of their leggings, their form-fitting pants.
00:01:38
And a lot of people at that point accused the airline of oversexualizing young women and girls.>> United was one of the top trending topics on Twitter, where users voiced their outrage over the incident. Many of them calling into question whether discrimination was a factor in the forceful removal because the man was Asian.
00:01:55
Many others saying they will never fly United again.