FIRST AIRED: May 27, 2017

Nice work! Enjoy the show!

×

You’re busy. We get it.

Stay on top of the news with our Editor’s Picks newsletter.

US Edition
Intl. Edition
Unsubscribe at any time. One click, it’s gone.

Thanks for signing up!

×

Transcript

00:00:01
>> British Airways canceled many flights from London's two main airports on Saturday, after a global computer system outage caused massive delays and left planes stuck on runways. The airlines said there was no evidence the problem had been caused by a cyber attack. Saying terminals at Heathrow, and Gatwick have become extremely congested because of the IT failure.
00:00:21
All British Airways flights scheduled before 1700 GMT were cancelled. Social media users vented their frustration online, criticizing the company for failing to give customers information inside terminals. In a statement, British Airways has apologized to travelers and told people not to come to the two airports. The problems came on a particularly busy weekend with a public holiday on Monday and many children starting their school half term breaks.
00:00:47
British airways is the latest airline to be hit by computer problems. Last month, Germany's Lufthansa and Air France suffered a global system outage, which prevented them from boarding passengers.