FIRST AIRED: September 27, 2017

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00:00:02
>> A week after hurricane Maria slammed into Puerto Rico, frustrated residents are still waiting to see the aid that the US is delivering. Just west of San Juan in Canovanas, locals crowded a water truck filling all the containers they could carry. They said it was the first one they had seen since the storm hit the US territory.
00:00:22
>>
FOREIGN]
> The aid is too slow, they say it's coming from the United States, but who are they giving it to because I haven't received any at my house?
00:00:42
No one has knocked on my door and said here is some rice.>> Reuters correspondent Robin Respo is in San Juan.>> It's now been a week since hurricane Maria struck Puerto Rico. And most of this island still does not have electricity, water. Cellular service and in many cases there is gas and diesel shortages.
00:01:00
Officials say that these supplies are coming to the island, but it's slow and logistically challenging. Being far away means that they can't drive in supplies to other states, they have to take things by boat or by air. The airport is constrained by damaged radar during the storm. And so the process of getting these supplies has been very slow to the Puerto Rican people.
00:01:24
>> At the port in San Juan, a manager for Crowley shipping told Reuters, thousands of containers of aid are being stored at the terminal. But they're waiting for streets to be cleared before dispatching the supplies to Puerto Rican families. The first federal responders have also just begun to access the harder hit regions like Yauco, where FEMA officials arrived Monday.
00:01:45
The town was submerged in mud after water from a swollen river flooded the area. Even though Puerto Ricans, who are American citizens, are angry at the slow response, President Trump discounted those complaints on Tuesday, praising his administration for quote, a really good job.>> We have shipped massive amounts of food, and water, and supplies.
00:02:06
>> Trump will be visiting the island next Tuesday.