FIRST AIRED: October 6, 2017

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00:00:01
>> Imploring its pilots to stay. Irish airline, Ryanair, is promising significant improvements in pay and conditions, telling pilots it will exceed rates paid by rivals, and improve job security. The new conditions mirror demands made by employees last month. Outspoken chief executive Michael O’Leary wrote on the three page letter, Ryanair's pilots were the best in the business.
00:00:25
And state critical comments attributed to him were mis-reported. It comes at the chaotic time for the airline, which has been forced to cancel thousands of flights in recent weeks, blaming problems with the rostering of cockpit crew. It sparked customer outrage and a wave of negative media coverage across Europe.
00:00:43
Unions claims a significant number of pilots have left Ryanair in recent months. Seeking more secure contracts, better pay and improved conditions at rival airlines. But Ryanair said, reports of a pilot shortage were false. The crisis has exposed the struggle that low cost carriers face as they rapidly expand.
00:01:02
And Ryanair will be welcoming the collapse of Britain's Monarch Airlines on Monday as a wave of now unemployed pilots into the job market.