FIRST AIRED: April 16, 2018

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Transcript

00:00:00
>> Starbucks coffee is anti-black!>> Facing accusations of racism, Starbucks CEO Kevin Johnson apologized for the arrest of two black men inside a Starbucks last week.>> What happened and the way that incident escalated and the outcome was nothing but reprehensible. And I'm sorry.>> Johnson said employees would be trained to recognize unconscious bias, and asked to meet with the men to apologize to them in person.
00:00:27
The men, who had not made a purchase, were handcuffed and arrested for trespassing on Thursday after a store manager called 911 and reported them for refusing to leave. The men said they were waiting for an associate. Witnesses said the men were calmly sitting in the cafe, and in a widely viewed video, some patrons asked police whether they were targeted because they were black.
00:00:48
Police released the men and did not charge them, but protesters and city leaders are calling for change.>> You know to me it was all lip service. And I'm a wait and see that the changes that they're talking about putting in place if they wanna do unbiased training for their staff members.
00:01:06
They talked about how they wanna apologize to two of the young men who were traumatized as result of this event. But we wanna see action.>> Protests in response to the arrests forced the Philadelphia Starbucks to close Monday afternoon.